Complaint / review text:
I've had MyCleanPC for about two years. Unless you continue to call for Livetech Support and pay the high fees, their software and programs are useless. I purchased a brand new computer 6 months ago and put this SW on it immediately to make sure I was covered. However, within a month, it was just as slow as an older computer. They auto renew and have several programs (antivirus, clean PC SW and live tech) all expiring at different times. Some auto renew, some do not. I had a tune up before the final expiration and they did not do their job.
The computer was slow and by the time I had an hour to devote to calling them, the live tech support expired by 3 days and they refused to correct the issues they had missed only 26 days earlier unless I forked out another $99 with auto renewal of $15 per month. They were hostile and told me that they had "to get off the phone and could not spend any more time on this issue, " even though they were at fault for failing to fix the problem from the start. Their techs do not ensure all is working well and it's a very bipolar organization.
Stay away from this product. It took me $400 to realize this. I canceled the product completely, even after the 30 days. I told them to keep the money and just get away from me.