We stopped using Norton products 2 years ago and upon being automatically renewed, I accepted the charges and called customer service to have service cancelled. I was ensured service was cancelled. Today, a year later, I was charged $59.99 once again. The customer service rep refused to give me name and employee ID number which ...
I purchased a McAfee download online. After it was downloaded I realized I had Norton. I have tried and failed repeatedly to get my money back but they make sure you cannot reach them. THIS is a scam. The only other thing you can do is make formal complaints to them, the BBB, etc. If you paid with your credit card, contact your ...
I changed computers, PC to Mac, informed Sky of my changeover to BT broadband, all this 3 years ago. Since then McAfee have been deducting money from my account for a computer (virus protection) that I no longer own. I had informed Sky but now seem unable to reach them. McAfee told me on the phone today that it is not their ...
McAfee took my money and I cannot change my profile as I don't use the same email (cancelled). When I tried to contact via phone their lines are always busy. They keep apologizing how important I am but won't answer the phone. If I had been aware of this I never would have signed up, paid $113 AUD for nothing. This mob stinks, ...
About a year ago my computer started being unresponsive. Calling Norton Support resulted in uninstalling and reinstalling their program (first Norton 360, then Norton Security. Each time I reported that Task manager indicated disk access on my Windows 8 (then later Windows 10) computer was going to 100%. Each time, the support ...
I used AVG for a couple of years with no problems.in March 2015, the software did nothing to protect my PC laptop from a virus. I stopped using this laptop and started using another antivirus software program.in May 2015, AVG charged my credit card without my authorization. AVG charged me $59.99 for another year and will not ...