Tried to upload a 360 disc on a brand new computer, wouldn't work so called Norton and the guy had control of my computer with my permission. Told me I had corrupted files on my computer and I needed to get a technician to look at it. I asked him who I should talk to and he recommended a company called Volcy, paid them around ...
Spent 2 hours trying to get the customer service department to do a simple transaction - avoid this supplier. I have had 3 service request number for the one simple request. The Indian support technicians think that taking 2 hours (rather than the 13 to 30 minutes it should take) is good customer service. ...
Paid for the software $19.99, one-year subscription on 8/1/15. Email sent confirming payment, and followed email instructions. Got to activation code on their website but was not supplied on email. I called them. Talked to Ella - she sent me the activation code. I entered code and ran it. After finished (3 hours later), my ...
Norton, without seeking my approval, completely replaced my existing Google browser with their own "Safe Search—ask" browser. All of my preset internet addresses vanished and I was left with using Safe Search Ask internet browser. I absolutely hated the Safe Search browser as I had difficulty in locating the websites that I ...
Fiancee has tried to cancel, keeps getting charged. Wouldn't recommend for anything but the free service. ...
I allowed my Norton security to expire because I was upset that they had previously accessed my bank account and renewed each year without my consent. I now cannot stop the constant intrusion of pop ups from Norton trying to make me renew my subscription. I have previously tried to contact them to complain about both issues but ...