Complaint / review text:
This company (Beltone) has continually been a "thorn in my side" for as long as I can remember! The person who is there now seems to be qualified (and I have NO complaint with her), but the person who "suggested the devices now was NOT qualified.
He was a person (Richard) looking for a "new profession" and just happened on Beltone! Little did I know he was not qualified to suggest hearing aids. The problem is I had changed several times (With Beltone) in order to get better quality hearing aids and I cannot change these ones I have now! What I wonder is why was a person hired (obviously off the street) that had NO experience with hearing aids and had no training with said same!
I'm sure the owner could get him at a much lower salary - so there you go. Anyway I went to a qualified Audiologist (which I should have done in the first place) and found that the hearing aids I have now were already 3-4 years outdated and for someone with my amount of hearing loss should have been never sold these devices. (Let me reinterate, the person there now can not help me because I had changed aids "to the limit" so her hands are tied!) However little did I know this person who suggested these aids was UNQUALIFIED to do so! My suggestion to anyone who reads this is: GO TO A QUALIFIED AUDIOLOGIST FIRST!
I am now "stuck" with these aids I have and cannot afford (almost) $3,000.00 for some more. However in 9 more months (when some of my bills are paid off) I will certainly get some new Hearing Aids and it certainly won't be from Beltone!!!