Complaint / review text:
All my life I've had medical aid. Not once have i ever needed the help of my medical aid apart from the occasional doctor's visit which in any case is covered from my medical savings account. Last week i had a freak sports accident which resulted in me losing my front tooth. My dentist has recommended that i get a crown to to fill the gap. The issue now is Medscheme does not want to pay for the procedure despite all my cries for help. I feel very hard done by by this decision and I'm extremely unhappy. Its so nice for them when they deduct copious amounts of money from my account each month but they throw you under the bus when you need them most. I really don't see the point of having medical aid any longer if this is the service that i will receive.