Complaint / review text:
I currently pregnant and have med scheme medical aid which i pay close to R2000 just for me. I did sonar scan with Dr Khumalo at arwyp hospital and he was not paid the last i did with him. I then change the hospital to netcare and started a new Dr. I noticed that the previous Dr was not paid, I contacted the medical aid and I was told my benefits were used up I paid the Dr myself. So with the new Dr I had sonar since i was started she needed to check me the second sonar was due the fact that my baby was in a breech position. The Dr was not paid also. I sent them an email again i was told that the Dr needs to sent a motivation letter for the sonar but the Dr said she only sent when its an emergency. I dont understand why they failed to pay because its a new Dr she has to check me thoroughly and Dr was confused also. Before changing hospitals I spoke to them asking if I wont change will it be a problem and guess what I was told it wont be. But know I have to pay for sonar. I am fed to for the medical aids treating us like we are not paying it real.