Complaint / review text:
My TopMed medical aid was suspended due to none payment in February 2013. Topmed took the payment from my savings account as follow. Debit order for January was return unpaid as well as for
February In total an amount of
R7100.00 was due for both January & February and on the 04/02/2013 i
made a payment of R3550.00 which was for January and a Balance of
R3550.00 was still outstanding for February. On the 09/02/2013 another
debit order was submitted for February payment but was again return
After you medical aid was terminated you had a positive savings balance
of R1207.68 which was used to offset your premium debt of R3550.00 for
February and left an amount of R2342.32 still outstanding.
There was no claims and my medical aid was Suspended by TopMed. Now after almost 2 years they are trying to force me to pay the R 2342.32. But the medical aid was suspended with no claims and it was terminated. I dont feel that i owed them anything because there was nothing claimed and i was not covered because of the Suspension. Please assist?