Complaint / review text:
The service I have been getting from medscheme is pathetic!
Specsavers submitted a claim wronfully and requested a reversal from medscheme two weeks ago.
Till today medscheme have still not reversed this claim.
I spoke to one of the consultants last weeks and he promised me it will be reversed by tuesday, this did not happen.
I tried numeruous of times to sumbit a claim for my contact lenses but they keep on declining it as they did not do the reversal as yet.