Complaint / review text:
I am force to make use of Pharmacy direct, if I do not use Pharmacy direct than a must pay extra for my conical medication irrespective of the price. The problem is that my family do not receive the medication and this endanger our health. Bonitas just ignore my complain and said that is not their problem. This is Bonitas system and it is Bonitas sub contractor. Pharmacy direct does not have a contract with me but with Bonitas and Bonitas must take responsibility for Pharmacy direct quality of service to Bonitas clients. Bonitas by pass a free comparative trade system by force there clients with a penalty if they does not use Bonitas sub contractors (Pharmacy direct). I am sure that Dischem Pharmacy can beat these prices but you are still force to pay the fix penalty when using Dischem. My daughter has a hart disorder and going with out her medication can kill her.
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