Complaint / review text:
I have fallen several times and couldn't get up by myself that's why I needed GreatCall. But I'm having a great deal of trouble with this device because I find it quite heavy to wear around my neck and not everything I have has pockets. Most of my friends who had it wear their alert on a necklace but I just couldn't do that. But I'm more confident because I have it. And the one time I called, they were very prompt in getting the fireman to my house and that's my only experience so far. I would rate them great on service but mediocre or less on convenience because of the size and weight of this device.