Complaint / review text:
I am very disappointed in Discovery Medical aid. Me being in my opinion a great ambassador for discovery always giving compliments about the excellent medical aid. Now I am astounded to say that Discovery let me down. According to my Medical aid plan that I am on I have unlimited usage of Blood tests, with a shocking discovery I am liable for 50% of the contribution to blood tests done. Now I am responsible to pay this amount to the pathologist. This in my opinion is very disappointing, I have tried to clarify the issue with Discovery to find out that they refuse to pay. I am liable for cost which is actually the responsibility of Discovery to pay, this in my opinion is unacceptable. Discovery being labelled as the best medical aid, now I am doubting it and actually considering finding a medical aid that does not "LIE" in their scheme plan about paying certain costs. Why do I pay a medical aid that refuses to look after my health, after stating that they do pay that type of costs? Does that not defeat the purpose of the medical aid and the plan that I Chose? I expect Discovery to pay the cost of the pathologist which Discovery is supposed to pay. This is pathetic to say the least.