Complaint / review text:
Walgreens in my area have bought out all of the mom and pop drugstores in my area. All of our prescriptions were supposed to be sent to Walgreens. They now have so many scripts it takes 1 hr to turn them in and 1 hr to get filled. I take klonopin and they ran out of their allotment. 4 days later I called another drug store and had my dr call in script cause they wouldn't transfer it. Got it filled, drove to Walgreens and told them to cancel it. Next morning I start getting calls it was ready. Called them and canceled it. Have been there 3 times and called 3 times. Still getting calls to pick it up.
Not only are they putting my health in jeopardy because abruptly stopping can cause you to have seizures, they are messing up my insurance. I also go to pain management and occasionally take flexeril. I received a 3 month script that somehow got put on auto refill. I told them to take it off because 84 would last me 3 months. Not only did they refill all 3 refills, they called my pain dr and requested more. I had specifically told them I did not want anymore and they guaranteed me that they never called dr if something was on auto fill, and they would make sure it was turned off.
Needless to say they called my pain dr which is a big no no and I am going to have some answering to do. They have let me run out of klonopins 2 times and now my dr is going to give me a hard time. This morning they auto refilled another med and then sent me email, it was too early to fill. What the heck, I probably have been red-flagged all over the country - inexcusable.