Complaint / review text:
Last year while in Miami, (12295 N. Biscayne blvd) while passing by Walgreen shop my sis insisted that i should take a shingle shot. Did the walk in and told the staff at the pharmacy that i needed a single dose of Zostavax, because my husband had the Shingles and I'm afraid that I'm going to get it. (long story)
While waiting for the frozen shingle shot to rest in room temperature. Dr. Diaz said she wanted to asked some questions and I thought it was some regular questions when you go to the doctors office with questions like what I'm allergic to? Work out, exercise and if I have insurance etc. Told her I am not putting it to my insurance, I'm paying myself. About $220.00
She called it "health access" and she said it's free. (should have know nothing is free)
Took the shot and PAID for my charges with 00. Balance owed to the Pharmacy office printed on my receipts PLUS a line says "Do not bill my insurance"
They were friendly while I was there and I EVEN wrote a great review (TAKING IT ALL BACK THAT'S WHY I HAVE TO WRITE) not knowing that they billed me weeks later for some blood test. Contesting to my receipts, I told them that I have a primary doctor why would I walk into WALGREEN to have some unknown doctor to give me a blood test, (I did not look when shots were given to me, scared of needles)
Over the past year, they been threatening me with letters for payment and I have written back with many mails and talked to dozens of operator explaining that I do not owe any money (even photocopies of receipts of my receipts)
Two days ago, They THREATEN ME WITH THE COLLECTION OFFICE
I told them as I have great credit account and do not wished to had any bad credit to my name. The manager JC, supposed to call me two days ago but did not after 3 days, or did his job to even hear my side of what went wrong in his pharmacy (Customer relationship is BAD therefore they deserves 0 rating, 0 as being UNPROFESSIONAL.
So I'm CON for extra charges of $65.00. Which I did not asked for at Walgreen. (WATCH OUT PEOPLE) I'm not supporting Walgreen.!!!