Complaint / review text:
Hello my name is. I have an membership at the Troy, MI location. I called the Planet Fitness corporate number in (today around 3pm eastern time) New Hampshire and rep that I spoke with name, was very rude to me. She said she didn't care about my father legs getting amputate, cut off. Because I had to move in with my parents to take care both of them. Their health is declining. She said "I don't care if your father got his legs cut off. They will not let you change location until the 90 days are up." was talking over me, laughing at me, very short laughs, that's what I heard. I was very shocked, felt my rights being violated, privacy being violated, no privacy, or rights as an Planet Fitness member, USA citizen, human rights. That was very unprofessional, and I felt making fun of me also. She asked what I think should be done with, as if I had a choice. Like I could get her fired, terminated.
I can't believe being manager would keep repeating what I said to make fun of me with the other employees in the office there in New Hampshire. I felt so horrible, I was crying the whole time I was speaking to and. They was so unprofessional, laughing at me, cold. I am very disgusted, The way I was just treated I don't want a membership anymore. I want this broadcast on how Planet Fitness corporate employees treat their members. This is disgusting. Also, said there was no one I could call, mail. But this info email which probably is being directed to her office, so no one will know above how she and made funny of my situation. Tone of voice they used with me like I was a piece crap, minority that do not matter.