Complaint / review text:
Monarch dental billed my insurance provider twice for the same service. The insurance provide paid, then they billed again.
In lieu of contacting me, they sent as a debt to a credit collector. Monarch dental has ruined my credit and could card less. I have made several attempts to contact the company which have been met with the run around. Each new contact is more incompetent than than the next.
Finally I was given a corporate number which was just a recording. I believe they have committed fraud in billing which is why they never contacted my address or phone.