Complaint / review text:
I love the GreatCall 5 Star Service, but I've had SEVERAL problems with the belt clip that is no longer called a belt clip because of the problems. I've broken several of them and nearly lost my device twice. I believe I've gone through about 5 of the clips. Some were free of charge and some I've had to pay for at $10.00 a piece. Two were broken while attached to my belt before a warning was attached saying not to use them as a belt clip. The second time the device itself broke where it attaches to the clip and I had the device itself replaced. One clip was broken while clipping it on my T shirt collar and one was broken while wearing it on my wrist band. I'm 75 years old, so I don't believe I'm physically abusing them. PLEASE design a stronger metal clip and device part it clips to. Thank you for your kind attention to this matter.