Complaint / review text:
Called 5 times and got 5 different answers about my son's ADHD meds. I have been paying $30 a month for his meds which goes towards my son's $500 deductible through Aetna and suddenly on the 5th refill I am being required to pay $128 which is the remaining balance. When I called for an explanation, I was given the run around. This is the second time I have had issues with my son's meds costing a ridiculous amount of money. Who can afford to pay over $100 a month for a 30 day supply. Member services was no help, told me to have his doctor fill out a PA for absolutely no reason! I hope I never have to deal with this terrible company again. Where do they find these people with pea brains?