Complaint / review text:
Last April I was in need of dental work which included a deep cleaning. The day of the cleaning appt, the hygienist accidentally broke a side of my molar. After being ignored for 3 weeks, I finally get in to see the dentist for impressions. My broken tooth is now abscessed and infected. He charges me $90 to fill it and sends me off. July, still in pain, I return with another infection from same tooth. Told it will cost $900 to fix. Given another antibiotic because now my neck, throat, cheek, and jaw are swollen. 6 days later, I call another dentist and they pulled the tooth out. At no time did Gentle Dental take any responsibility for their actions, but they happily billed me for fixing their mistakes and costs in pharmacy and seeking help by another dentist.