Complaint / review text:
I had 5 refills on a moderate pain medication. I'd been refilling it about every four to five days. When I tried to refill the last refill on the Rx, the pharmacist said it shouldn't have been filled except for every 6 days or so and that based on the original fill date, I'd have to wait 2 weeks for the last refill since it shouldn't have been filled before when it had been. She also wouldn't return the Rx bottle. (I usually refill by phone but lightning took out our phone for several days.) My belief is that the pharmacy is responsible for refilling prior to next fill date and the pharmacist had no right to use the 1st fill date to determine the last fill date. They made the mistake, not me. And the last fill date should be based on the previous last fill date, not the first. And she hasn't any right not to return the bottle since if I'd filled by phone, they wouldn't even have had the bottle even if they didn't fill it.