Complaint / review text:
Last September Apsen Deltal in Raynham, Ma. Extracted all of my teeth and put temporary dentures in. I was told that I would have to wait six months until my gums healed before I could get my new set of dentures., and that they would fit perfectly.
In March, after six months with horrible fitting temporary dentures and many visits back to the dentist, I finally went for my new impressions and a week later my new dentures were in. As soon as the dentist put them in my mouth, I could feel that the bottoms were extremely loose. He told me at that time that there was nothing he could do. I would have to use an adhesive or have posts screwed into my jaw bone which the bottom dentures would clip on to. I told him absolutely not. I had just borrowed $5000.00 to pay for getting my teeth pulled and having new dentures made. I left there very disappointed, but telling myself that maybe I just had to get use to them.
I began noticing that I was not able to eat without both sets of dentures moving which could be painful at times. My uppers seemed to be too loose also.
I just went back to Aspen this week and told the Dr. That I was very dissatisfied. He told me that because of the way my bones are shaped on the upper jaw that I would have to have surgery to remove part of the bones and then my dentures would fit properly. Are you kidding me!!! Isn't that why they take impressions? They actually slip when I talk and it is extremely embarrassing. I cannot even into a very ripe necterine, sandwich, or any soft food without my teeth coming out. I have to be so careful.
To say that I am devastated is an understatement. I left there by telling him that going to Aspen Dental was the biggest mistake of my life.