Complaint / review text:
My 86 year old mother purchased Beltone hearing aids on January 2008 from the York, PA store. After she received the aids, she had problems with having them adjusted to hear on numerous occasions. The guy who sold them to her and Raymond, who supposedly helped her for several months to try and adjust them, were both let go by the company.
After many trips to Beltone, York, PA and three years later, they are now telling my mom that she should have had hearing aids behind her ear because of her earwax buildup. My mother also was told by her ENT doctor that they sold her the wrong hearing aids. She had problems from the beginning but the guy told her these $7,500 hearing aids would be fine (ear wax build up, etc.).