Complaint / review / scam report
Pearle Vision
Pearle Vision

Complaint / review text:
Brought (2) pair of glasses from Pearle Vision in Schaumburg, IL. One pair is very uncomfortable and hurts the bridge of my nose.

After spending $600.00 for both pair and repeated attempts to adjust the frames, I was told by the General Manager that it must be something wrong with me. I found that to be rude and insulting because I have been wearing glasses for over 30 years and never had this problem. She refused to exchange the frame because I was 5 days passed the 30 day exchange guarantee date.

Poor custmer service. I will never buy glasses again from Pearle Vision in Schaumburg, Illinois

Pearle Vision - Horrible Customer Service

Contact information:
Author: Contact with Author

Offender: Pearle Vision

   State: Illinois   City: Elmhurst
Address: 4000 Luxottica Place

Category: Health & Medicine


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