Complaint / review text:
After completing the form to order this item on the web site, I decided not to process the purchase and instead clicked the "cancel" button. Despite this, the order was processed and shipped.
Upon receiving the box, I phoned the company to explain he above and that I was going to refuse shipment of the item unopened. They stated I could not refuse shipment and that I must pay for return shipping of the item.in addition, they refused to refund the shipping charges for an item not ordered.
I would recommend being quite cautious with this merchant, Morcent Import/Export.