Complaint / review text:
We got the best most expensive insurance, from our employer cigna dental insurance, we are in our 50's we have almost all our teeth, as we brush reguraly every day. So when we get a bad tooth ache our dentist recommends pulling, so my wife needed a tooth pulled, we paid $235 cash, that was last year, this year another tooth ache, no problem we have dental insurance, the clerk rolled her eyes and took my wife back to the exam room, then called me back 45 minutes later, she needs a deep cleaning the tooth pulled all for just around $700 i asked what's our out of pocket, that is your out of pocket she replied, i was floored, what the is dental insurance for i said she just shrugged her shoulder, i said i wanted an itemized bill, with dental insurance just 10months later we paid more for a tooth to get paid, than without dental insurance this was at monarch dental on mockingbird and hwy.
75 we will never go back monarch dental again as they are so arrogant i'll bet that office girl would be pissed off if it was her, but she probably gets a hugh discount with no dental insurance. Just wait if anyone from monarch needs a/c repaired they can count on being double charged and i'll just shrug my shoulders when their eyes bulge when they get the bill!!!