Complaint / review / scam report
Aspen Dental
They wanted $4000; I only wanted a cleaning: DON'T GO!

Complaint / review text:
I went in because there was a deal that offered a $39 cleaning. I had the x rays and exam but when it came to clean my teeth they said I needed to pay $4000 for a deep cleaning with laser gum scaling.

My response was that my mom used to work for a dentist who told me to never have a deep cleaning and all I wanted was a simple cleaning. Aspen Dental's manager stated that their policy is that they cannot perform a simple cleaning if the dentist is recommending a more in depth procedure.

Instead, they will take my $39 for a cleaning they refuse to perform because their dentist said I need the medical field, a patient has the right to decline a procedure and move forward with an alternative.

For example, I may need an MRI that requires an injection into the joint but I don't want the injection, I can still move forward with the MRI.

I know this is a dental facility but I would think that a dentist who cares about his community's teeth wouldn't care about getting more money but rather that he at least cleaned a client's teeth. I don't want to be pressured to feel pressured to have a procedure done that I DON'T WANT or BELIEVE IN! At the end of that day I went to a local private practice dentist.

He said I didn't have any need for such an expensive procedure. From this experience I will have a lasting distrust of any recommendations made by any dentist.

Contact information:
Author: Contact with Author

Offender: Aspen Dental

Address: PO Box 3126
Phone: 18002773633

Category: Health & Medicine


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