Complaint / review text:
On August 26th, I went to Pearle Vision in Alderwoodmall to reorder or pay for a Ralph Lawren frame I saw the first time I was there. Unfortunately, I was greeted with an opnoxious, and very rude associate who totally ignored my presence after telling her I like to reorder the frame. She proceeded to help another gentleman. When I confronted her, at first she apologized then became very offensive and said bye! I'm done with you.
I tried asking for her name, she wouldn't speak to me. Figured out her name by asking the doctor's receptionist next door. Her presumably manager was busy with another customer. I never was able to order my glasses. I understand not every Pearle Vision carries the same frames. Very upset about this situation.