Complaint / review text:
My name is Annah M Nkuna, a lady by the name of Hlengiwe from Hotel Express called me on the 4th of March 2015 to recruit me back to Hotel Express as a former member. I explained to her that I am no longer interested becauase I cannot afford the monthly debit from my account. On the 5th Mar h she called again and this time I was not at home and I left my cellphone at home, my husband answered the call and Hlengiwe informed my husband that she needs my card number and expiry date on the card in order to refund money owed to me. My husband then gave her my card number as well as the card expiry date, within 30 minutes an amount of R1795 was debited from my cheque account. I immediately went to the bank to report the and was told that it does not show from my account. May you please investigate this matter and refund me accordingly. I am worried about this lady (Hlengiwe) because she seem to be defrauding people in the name of Express Hotel. I never authorised her to debit my account and she has no right to access my account.