Complaint / review text:
I would like to thank a lady who goes by the name of Mpho Orrai, who works for Medscheme in florida.
That lady really knows how to work with clients. Anything that you don't understand, she explains it in a way that one would understand and she never hangs up the phone until you are satisfied with the results. I have been having problems with my Medical scheme but ever since I been in contact with her, everything makes sense. From explaining statements, down to network doctors and where to find them.
Thank you Mpho, you are really a life saver.
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