Complaint / review text:
I have had numerous issues joining Bonitas medical aid. After weeks of emails and calls they finally corrected my benefit date to 01 March 2015.
I went to the doctor today, 20 March 2015, and received a script. The script could not be processed by the pharmacy as they say my medical aid is suspended.
After checking the Bonitas website, it says suspended until first payment received. It is Bonitas's responsibility to take the money as i authorized a debit order.
Sort this out urgently as I require my medication.
I regret joining Bonitas and should have taken peoples advice and went with Discovery instead.
Pathetic service by bonitas.