Complaint / review text:
To Whom it may concern.
I have requested cancellation of my contract with Bonitas " Boncap" and this was done on the 24th of February 2015.
I called the call centre and was given Ref No: 240215Q6ZV7T & then the agent advised me to send an email to
I did as advised but till today nobody has gotten back to me.
I have requested to be email the Certificate of Termination, wonder how long that will take.
Kindly look into the matter cause as from next month another company needs to start servicing me.
Not So happy with the service.