Complaint / review text:
I'm am disgusted at the wait times and the rudeness of the staff at Loyola in the magnetic resonance imaging (MRI) center. I waited 2.5 hours for a brain scan!
I have a tumor and needed it so my doctor could prepare for my brain radiosurgery. Why would anyone have to wait this long? Isn't there enough going on in patients lives that fear something as scary as a tumor to make them wait? No apologies and no phone call ahead of time so I wouldn't waste my time waiting in that awful waiting room!
No compassion! I wanted to reschedule but my procedure is Monday and my doctor needs my scans in order to complete my procedure and get the tumor on Monday.