Complaint / review text:
Good day
On Monday 04-05-2015 I sent an email to queries at Bonitas and received query number 040515Q90YRK.
Today it is Thursday 07-05-2015 and no response has been received.
It is sad to learn that Bonitas only acts when a bad experience is posted on Hellopeter and not when it is received or within their response time which is not specified anywhere.
Will you please attend to my query and provide feedback.
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