Complaint / review text:
Bonitas reduced my later joining fee in March 2015 from 50% to 25% and this was communicated to me thru an email dated 13 March 2015 however in Aprll to my surprise my account was debited with an additional amount and when I enquired with Bonitas I was informed telephonically by an incompetent supervisor by the name of Lara that my later joiner fee has been reversed back to 50% as results of a miscalculation error by Bonitas Surely this is outrageous, I am actualy lost for words and as a pensioner I feel that I was misled and to by Bonitas.
Regards
GB Xorile
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