Complaint / review text:
Evening this above matter is unacceptable I did receive the last email from you the 20th of April and this matter take you up to nearly a Month to reply back to me as the client. I did mention that I have stopped my debit order till there will be attended to my problem. I need an answer in 24 hours from Bonita's. And then will make a payment on my medical for only one Month because I did not use the aid at all for 2015. I need attention for this matter as soon as possible
On 20 Apr 2015 16:00, "Belinda Koekemoer" wrote:
— Forwarded message —
Date: 20 Apr 2015 12:48
Subject: 170415Q8P288 - 170415Q8P288 [MI380562398]
Dear Mrs. B Koekemoer
Reference no: 170415Q8P288
We acknowledge receipt of your email received by Bonitas.
Please note that no feedback was received regarding your option change request, we will inform you the minute we received feedback. You may make payment on your Boncap.
Dear Mrs KOEKEMOER
Termination of membership - 47001292863
We regret to inform you that your membership has been terminated.
Please see attached document for further details.