Complaint / review text:
Outstanding account from Netcare Hospitals for Gall Bladder op R19544.44, received a summons for this amount. Problem is i have statement from Topmed saying they paid it Netcare has not received it, I phoned so many times 3/1/2014 - Ref No 135790 Ayanda, she said she would come back to me, nothing, 21/1/2013 Ref175119 spoke to SEshni, she said come back to me she did not. Spoke to Lee-ann on 29/1/2014 she informed me it was paid Sep 2013, sent me my Claims advice which shows paid. I forwarded to Netcare and heard nothing more until a SUMMONS arrived in my letter box on 27 May 2014. I phoned TOPMED again and spoke to Lee ann 9/6/2014 who informed me it has not paid its rejected due to being stale. I do not know what to do as EACH person has a different Answer.