Complaint / review text:
PUBLIX has a contract with Gentle Dental Care in Greenville, SC with Dr. K. He is in the network of providers. We have seen him many times and have had regular cleaning appts. 2/per year with the hygienist. Then, I needed a replacement upper partial. Since my first call on 4/30, I could not get to see Dr. For 2 wks. Then I needed a pre-treatment est. And a panoramic X-ray, that took another 2 wks. To be approved. Then on 6/10, I got a mold done. Then on 6/19 I was called for a try-in. Appt. Was for 4pm and I sat in a full waiting room for 1 hr.
After several calls to dentist office inquiring about my partial for the 3 weeks, I had to call Dental Gentle to demand service. Then, I got a call from office that I have an appt. On 7/22. I said that was unacceptable. If the Dr. Is only there on Tu. And Thu. Then he needs to shut down this site if he cannot find another Dentist to work with him. I have seen 2 come and go... Over the last few years.