Complaint / review / scam report
Discovery Health
Account suspended due to Discovery Healty negligen

Complaint / review text:
I would like to bring to your attention that I, Simone Lessing have been a client of Discovery Health for more than seven years.

I went to the doctor this week and found out I'm five weeks pregnant. When I tried paying for the consultation, my medical aid said I'm suspended due to non-payment for five months.

I have sent the necessary documents as well as proof of residence, statements, to the accounts to have debit orders taken through my personal account and not through the old business I used to work.

I'm a pregnant woman with no medical due to Discovery Health's own negligence. I could have been in an accident/emergency and rushed to the hospital just to find out I had no medical aid.

My queries are as follows:

1. Why hasn't Discovery Health done the debit order switching?
2. Why hasn't Discovery Health notified me that my medical aid hasn't been payed for over 5 months?

The problems I'm facing now due to Discovery Health negligence:

1. I need to pay an outstanding amount of R8000.00 before the service can be restored and I wont get pregnancy benefits
2. I cant go on another medical aid as I have been blacklisted by medical aids

This is horrible:- (

Contact information:
Author: Contact with Author

Offender: Discovery Health

Country: South Africa   State: All Country   City: Johannesburg

Category: Health & Medicine


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