Complaint / review text:
Aspen dental is so focused on getting money from patients that they have forgotten the reason for a dental practice! They requires a consultation visit, a separate cleaning visit, and then a separate treatment visit.
The filling they out in was so bad that I had to go back and have them redo it. I went in today, waiting 40 minutes and reminded them I was there. Once I got back to the room it was another 20 minutes before the dentist told me what was wrong. She left and came back and told me how much it was going to cost.
She made me get up and go pay the $14 (!) co-pay before getting the treatment. They lost the credit in their system that they owed me. I changes my mind when I came to my senses, asked for the $14 back and asked for my dental records. They really creeped me out.
Sorry I ever heard about them!
Going back to my old dentist. I'd rather drive 30 minutes and go to a dentist who knows what he is doing and why.