Complaint / review / scam report
Optimum Online
I keep being overcharged.

Complaint / review text:
I made my payments in full before the due date. The automatic payments (which I canceled) came out of my account, overdrawing my account twice.

After my bill was paid in full, I received a letter stating I was paid in full and not to worry. I woke up with my service disconnected due to non-payment. Again, my bill was paid in full. I had to pay out of pocket to restore my service, even though I didn't have a balance.

No one can tell me why this has happened. My bank even said Optimum was in the wrong.

Contact information:
Author: Contact with Author

Offender: Optimum Online

   State: New York   City: Brooklyn
Address: 1111 Stewart Avenue
Phone: 8665758000

Category: Internet & Web


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