Complaint / review text:
I registered a domain and was billed accordingly. I followed up with support to find the best product to purchase to advertise my domain and business and start a professional website. I spent an hour on the phone with support that told me I definitely had the domain and went over costly options for me to build my site. I then had a meeting with a web developer to start my site and do a professional website for me. After hours and quite a bit of money later, I receive an email from Go Daddy stating that I cannot have the domain I registered with them. They couldn't tell me why... Only that maybe someone else might have registered the name... But, they couldn't tell me who.
They said they would refund the money for the domain name but all the money that I had spent with a developer to make this specific site is not their problem. They weren't even sorry for the time I lost. I basically received the response from the supervisors that I was SOL... I have spent quite a bit of money with GODADDY... And they really don't care at all about customer service or making things right... Not to mention they fraudulently sell domains that aren't available and charge your credit card. They simply do not care about their customers.