Complaint / review / scam report
Thumbtack
Bait and Switch

Complaint / review text:
Seen here:

"""

Http://www.thumbtack.com/pros/credits

3. Decide how many to buy

You can buy just enough credits to send a particular quote, or you can save time and money by purchasing discounted packages to send this and future quotes.

"""

However this is not accurate, You must buy a bulk pack of credits.

The image shown on the info page clearly shows a 3 credit package for $4.99, however there is no way to buy less than 10X the credits on your first quote. I. E. First quote is 3, you must buy 30.

The phone representative for thumbtack told me service professionals were only buying enough credits for 1 quote and then never buying again.

A friend told me he saw where new professionals were getting free credits, but unluckily that promotion recently ran out.

Contact information:
Author: Contact with Author


Offender: Thumbtack


Address: 360 9th Street

Category: Internet & Web

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