Complaint / review / scam report
GoDaddy.com
I am from Bangalore, India. One of the customer of God...

Complaint / review text:
I am from Bangalore, India. One of the customer of Godaddy. I have taken WordPress hosting from Godaddy. Since last one & half month I was facing an issue regarding memory size with my website. My website was down since 9th of April 2015 for next 3 days. I called Godaddy for technical support on Thursday (9th of April) but they were failed to support. I called twice/thrice in a day but they were unable to solve the problem. Every time I was on call for about more than an hour. The call was disconnected in between and the problem was exist for four days. One executive told me "Madam today is Saturday so we don't have enough staff in office" which is really very irresponsible answer.

For the first three days they did nothing so I filed complaint against Godaddy in Consumer Court Of India. On 12th of April in evening when we told Godaddy executive that we have already filed complaint against them then they were start helping us. From Sunday night my website was running but till date they didn't provide any permanent solution. If Godaddy providing WordPress hosting facility then it's their responsibility to solve the problem. If they don't have enough staff in their team then they shouldn't provide such hosting facilities. It's like misleading your customer.

Contact information:
Author: Contact with Author


Offender: GoDaddy.com

Country: USA   State: Arizona   City: Scottsdale   Zip: 85260
Address: 14455 N Hayden Rd Suite 226

Category: Internet & Web

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