Complaint / review text:
Comcast sales rep hounded my husband for over an hour. The price was great included all the bells and whistles.
We were getting an prepaid Visa and they were paying for our cancellation fee with Verizon. This is all stated in the SIGNED contract. $235 1st month and $158 every month after that. After many installation problems, holding with foreigners, and re explaining myself over and over again we finally got straight, or so I thought.
We received an email with the impending bill...$395!! We called the rep after a few days he said, his supervisor would NOT ALLOW him to honor the SIGNED contract and he would give us a $200 for our troubles for this but he couldn't pay our cancelation fee.
Needless to say I got out before the 30 day cancellation was up. Even cancelling was hard, they kept disconnecting me, I'm still afraid they will keep ignoring me ubntil the 30 days expire Back to Verizon.