Complaint / review / scam report
Review about Modem from Atlanta, Georgia

Complaint / review text:
I spent 45 minutes on the phone with comcast CS in PI only to be told I needed to drive to my local Comcast office and get a new modem. Venus who tried to help me obviously was not trained and kept asking me to try the same procedure.

I pay for technical service at my home but that would take 3 business days. My son works out of my home on a wireless computer. Why does this company have such terrible customer service? I totally missed my "survey" call as Venus was still trying.

It was a joke!!! Pissed COMCAST customer!!!

Contact information:
Author: Contact with Author

Offender: Comcast

   State: Georgia   City: Atlanta
Address: 1500 Market Street
Phone: 180018002662278

Category: Internet & Web


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