Complaint / review text:
I subscribed to Chemistry.com for one month and then cancelled, selecting the option to delete my profile from the website. A friend informed me that my profile was still being circulated about a month later. I called Chemistry.com and was told by the telephone support person that they continued to circulate people's profiles for their own benefit. This way, I was told, if I decided to resubscribe, there would be lots of potential dates already waiting. I asked to speak to a supervisor or someone with a little more authority and was told that was not possible. I asked to speak to someone in another department who could help me with this issue and was told that this was also impossible. I sent an email to Mr. John in public relations, and he has not responded.