Complaint / review / scam report
XBox scratches discs, makes them unplayable

Complaint / review text:
For Christmas my son wanted an XBox 360 S, and Call of Duty Black Ops. He received both. We had been strictly a Nintendo family before then, and he has plenty of experience with game systems.

This morning he tells me that the Black Ops disc has a circular scratch on it and will not play.

This seems to be a known problem if you move the XBox while the disc is playing.

Only he did not move the system, it sits upright on our TV stand and will not lay flat, and with everything remote nowadays it wasn't accidently jerked down either.

So barely a month later and we have a $50 game that will not play anymore.

XBox support denied that there is any problem, and since it is a third-party game will not replace the disc.

Never had a problem with Nintendo.

Can't afford a new $50 disc every month!

Contact information:
Author: Contact with Author

Offender: Microsoft

   State: Virginia   City: Fairfax
Address: Scottsdale Fashion Square Mall7014 E Camelback Rd, Suite#1288
Phone: 18008006427676

Category: Internet & Web


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