Complaint / review text:
After unsubscribing from Match.com in June 2010 for a variety of reasons, I learned that Match.com kept my credit card info on file. And without notification or authorization, they billed my card. I also found out that they have a no refund policy of 1-3 days. The consumer is unaware of this charge until they receive their monthly statement.in my case, it was 1 day too late. When I unsubscribed again, Match.com placed my profile in public view as available, because I was receiving email messages from their members. There is no question in my mind that Match.com is able to manipulate their network of unsubscribed members. And they keep their credit card info on file and bill without proper notification or authorization.