Complaint / review / scam report

Complaint / review text:
For the past two months I have tried to resolve my issue with Comcast over my Internet service. There have been a total of 3 techs from Comcast to my home.

The first tech installed a new modem and told me a new line was needed which Comcast would install within 2 weeks. Never happened. The second tech agreed with the first tech and told me a supervisor would contact me. Never happened.

The third tech split my cable line to my computer and now service is worse than it was initially. I have called repeatedly. Last evening I used the website to "chat" with a rep and 3 different reps. Blew me off.

There was to be a rep at my home today. No rep and no call.

Contact information:
Author: Contact with Author

Offender: Comcast

   State: Pennsylvania   City: Pittsburgh
Address: 1500 Market Street
Phone: 180018002662278

Category: Internet & Web


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