Complaint / review text:
EHarmony auto-renew is deceptive and not forthwith in its disclosure. They automatically credit you card after they have renewed the subscription. There is a 3-day grace period on a subscription, and the renewal policy in the same sentence is worded in such a way that it can be easily misconstrued by reversing the wording of the short notice. I was not satisfied at all with the matches.
After over an hour and a half of answering questions about myself, it's like they didn't even try to match me with someone. I workout and eat healthy, but all the matches were overweight, sick, and not wanting to meet someone. I had one match who constantly had an excuse to not wanting to meet me, after prolonging the conversation for several weeks. I realize now that she was probably working for eHarmony to try and keep the subscriber distracted to prolong the subscription. I thought that I had disabled the auto subscription renewal, but I don't have any number or valid indication that I had.