Complaint / review text:
The site is a rip off. I signed up for one month (Oct 2011), not knowing about the auto renewal. I contacted them as soon as I saw it on my bank account on Nov. 1st 2011. They told me I was suppose to cancel my subscription. I checked my subscription end date a couple of days earlier, and supposedly my subscription had an end date of Oct. 31st. I did not know I had anything further to do so I wouldn't be charged again. I am unable to get a refund from match.com, or from my bank, as they said that match.com did it legally. I filed a complaint with the BBB hoping to get my refund that way.